Legal
Privacy Policy
How we collect and process personal data on trust-or.com.
Last updated: [À COMPLÉTER : date de publication]
1. Who collects your data
The data controller is TRUST OR SAS.
- Registered office: [À COMPLÉTER : adresse du siège social]
- Company registration: [À COMPLÉTER : numéro SIREN / RCS]
- Contact: weiwei.chen@trust-or.com
- Data Protection Officer: [À COMPLÉTER : DPO désigné, ou mention explicite qu'aucun DPO n'est requis]
2. What we collect and why
Audience measurement — Google Analytics 4
We use Google Analytics 4 to understand how visitors use this site: pages viewed, referral source, approximate location, device type and visit duration. This data is aggregated and used only to improve the site.
No analytics script is loaded and no request is sent to Google before you click « Accept » in the cookie banner. If you decline, or if you never answer, nothing is loaded and no cookie is set.
| Cookie | Purpose | Retention |
|---|---|---|
_ga |
Distinguishes one visitor from another | [À COMPLÉTER : durée exacte — 13 mois par défaut GA4, à confirmer dans les réglages de la propriété] |
_ga_TJFYX13STW |
Maintains the session state for this property | [À COMPLÉTER : durée exacte] |
Measurement ID: G-TJFYX13STW. Advertising features and remarketing are not
used for advertising purposes by TRUST OR.
[À COMPLÉTER : Google Signals doit être désactivé dans l'interface GA4 — Admin > Collecte et modification des données > Collecte des données Google Signals. La désactivation côté code n'a aucun effet, voir le rapport technique. Tant que ce n'est pas fait, des requêtes partent vers stats.g.doubleclick.net et cette phrase est inexacte.]
Demo requests
When you submit the Request a demo form, we collect the information you provide: first name, last name, professional email address, company, role, the workflow you describe, your agent deployment stage, your primary priority and any free-text details. We use it solely to prepare and answer your request.
Form submissions are transmitted through [À COMPLÉTER : préciser le service — le formulaire poste vers une application Google Apps Script (script.google.com), qui dépose ensuite les réponses dans un support à préciser : Google Sheets, Gmail, autre. Indiquer aussi si les données quittent l'UE.]
What we do not do
- We do not sell or rent your personal data.
- We do not use the site to build advertising or remarketing audiences.
- We do not run analytics without your prior explicit consent.
3. How long we keep it
- Analytics cookies: [À COMPLÉTER : durée exacte des cookies GA4]
- Analytics data held by Google: [À COMPLÉTER : durée de conservation configurée dans la propriété GA4 — 2 ou 14 mois]
- Demo request data: [À COMPLÉTER : durée de conservation retenue, ex. 3 ans après le dernier contact]
-
Your consent choice: stored in your browser's local storage under the
key
trustor_consent. It stays until you change it or clear your browser data. It is never sent to a server.
4. Legal basis
- Analytics cookies: your consent (GDPR Article 6(1)(a)), collected through the cookie banner and revocable at any time.
- Demo request form: [À COMPLÉTER : base légale à confirmer — consentement, ou mesures précontractuelles au sens de l'article 6(1)(b), ou intérêt légitime au sens de l'article 6(1)(f)]
This section states our current understanding and has not been reviewed by a lawyer. [À COMPLÉTER : faire valider l'ensemble de cette page par un conseil juridique avant la mise en production.]
5. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, object to the processing of your personal data, and the right to data portability. You may also withdraw your consent at any time.
To exercise any of these rights, email weiwei.chen@trust-or.com. We will answer within [À COMPLÉTER : délai de réponse — un mois est le maximum légal].
If you believe your rights are not respected, you may lodge a complaint with your national supervisory authority — [À COMPLÉTER : autorité compétente, la CNIL si l'établissement principal est en France].
6. Processors and third parties
| Processor | Purpose | Location / transfers |
|---|---|---|
| Google Ireland Ltd / Google LLC | Google Analytics 4 — audience measurement | [À COMPLÉTER : entité contractante et cadre de transfert hors UE — Data Privacy Framework] |
| Google (Apps Script) | Demo request form processing | [À COMPLÉTER : destination et stockage des réponses] |
| [À COMPLÉTER : hébergeur — GitHub Pages / GitHub Inc. si la bascule est confirmée] | Website hosting and delivery | [À COMPLÉTER] |
| — | Web fonts (DM Sans, Manrope, IBM Plex Mono) | Self-hosted from /fonts. No request is made to Google or any
third party to load them, before or after consent. |
7. Cookies and your choices
You can change your mind at any time using the Cookie preferences link, available in the footer of every page. Choosing « Decline » deletes the analytics cookies already set and prevents any further script from loading.
Only two categories of storage exist on this site: the analytics cookies described above, and the local storage entry that remembers your consent choice. There is no advertising cookie and no third-party tracker beyond what is listed on this page.