Legal
Privacy Policy
How we collect and process personal data on trust-or.com.
Last updated: August 1, 2026
1. Who collects your data
The data controller is TRUST OR SAS, a French société par actions simplifiée.
- Registered office: 231 rue Saint-Honoré, 75001 Paris, France
- Company registration: SIREN 990 953 077, R.C.S. Paris
- Contact: weiwei.chen@trust-or.com
- Data Protection Officer: No Data Protection Officer has been appointed. Given the size and nature of our data processing activities, GDPR does not require one (Article 37).
2. What we collect and why
Audience measurement — Google Analytics 4
We use Google Analytics 4 to understand how visitors use this site: pages viewed, referral source, approximate location, device type and visit duration. This data is aggregated and used only to improve the site.
No analytics script is loaded and no request is sent to Google before you click « Accept » in the cookie banner. If you decline, or if you never answer, nothing is loaded and no cookie is set.
| Cookie | Purpose | Retention |
|---|---|---|
_ga |
Distinguishes one visitor from another | 2 years |
_ga_TJFYX13STW |
Maintains the session state for this property | 2 years |
Measurement ID: G-TJFYX13STW. Advertising features and remarketing are not
used for advertising purposes by TRUST OR. Ad personalization is disabled on this
property.
Demo requests
When you submit the Request a demo form, we collect the information you provide: first name, last name, professional email address, company, role, the workflow you describe, your agent deployment stage, your primary priority and any free-text details. We use it solely to prepare and answer your request.
Form submissions are transmitted through a Google Apps Script application, which records submissions in a Google Sheet and sends a notification email to our team.
What we do not do
- We do not sell or rent your personal data.
- We do not use the site to build advertising or remarketing audiences.
- We do not run analytics without your prior explicit consent.
3. How long we keep it
-
Analytics cookies (
_ga,_ga_TJFYX13STW): 2 years from your last visit. - Analytics data held by Google: 2 months (standard GA4 default for event and user-level data in custom reports; aggregate reporting is retained longer by Google).
- Demo request data: 3 years from your last contact with us.
-
Your consent choice: stored in your browser's local storage under the
key
trustor_consent. It stays until you change it or clear your browser data. It is never sent to a server.
4. Legal basis
- Analytics cookies: your consent (GDPR Article 6(1)(a)), collected through the cookie banner and revocable at any time.
- Demo request form: our legitimate interest in responding to your commercial inquiry, and where applicable, pre-contractual steps taken at your request (GDPR Article 6(1)(b) and 6(1)(f)).
5. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, object to the processing of your personal data, and the right to data portability. You may also withdraw your consent at any time.
To exercise any of these rights, email weiwei.chen@trust-or.com. We will answer within one month, the maximum period allowed by law.
If you believe your rights are not respected, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French supervisory authority.
6. Processors and third parties
| Processor | Purpose | Location / transfers |
|---|---|---|
| Google Ireland Limited | Google Analytics 4, audience measurement | Contracting entity for EEA users; data is transferred to Google LLC (United States) under the EU-U.S. Data Privacy Framework. |
| Google (Apps Script) | Demo request form processing | Data is stored in Google Sheets under our Google Workspace account, transferred to Google LLC (United States) under the EU-U.S. Data Privacy Framework where applicable. |
| GitHub, Inc. | Website hosting and delivery (GitHub Pages) | United States; standard web server logs only, no personal data beyond what is described in this policy. |
| — | Web fonts (DM Sans, Manrope, IBM Plex Mono) | Self-hosted from /fonts. No request is made to Google or any
third party to load them, before or after consent. |
7. Cookies and your choices
You can change your mind at any time using the Cookie preferences link, available in the footer of every page. Choosing « Decline » deletes the analytics cookies already set and prevents any further script from loading.
Only two categories of storage exist on this site: the analytics cookies described above, and the local storage entry that remembers your consent choice. There is no advertising cookie and no third-party tracker beyond what is listed on this page.